Support
The usual suspects
Three questions cover most of what comes in. The FAQ has the rest.
- Screenshots aren't being copied automatically
- I paid but Canvas is still locked
- Where is the app? I don't see a window
Report a problem
Prefer email? Write to support@copyslate.com. Say which macOS version you're on and what you expected to happen; a screenshot helps, and since you have Copyslate, it's already on your clipboard.
Sent. Thank you. If you left an email address, you'll hear back within two working days. For anything urgent about a purchase, Apple also handles refunds and billing directly.