Support
The usual suspects
Four questions cover most of what comes in. The FAQ has the rest.
- Screenshots aren't being copied automatically
- I paid but Canvas is still locked
- I lost my license key
- Where is the app? I don't see a window
Report a problem
Prefer email? Write to support@copyslate.com. Say which macOS version you're on and what you expected to happen; a screenshot helps, and since you have Copyslate, it's already on your clipboard.
Sent. Thank you. If you left an email address, you'll hear back within two working days. For a purchase on copyslate.com, the refund policy applies; for the Mac App Store, Apple handles refunds and billing.